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Senior Solution Designer

Date: 13-May-2022

Location: Singapore, Singapore

Company: Singtel Group

At Singtel, we're working on projects that push the boundaries of digital, realising our vision and purpose to Empower Every Generation. We have a dynamic and diverse team, with a passion for innovation, and talent to deliver cutting-edge digital solutions and immersive customer experience.

 

In Group IT, we create great technology that can change the future, and we're looking for people to be part of our digital and 5G journey. If you like to work in a dynamic, leading communications technology group to deliver innovations and excellence across the region, come join our digital, software engineering, data and cyber security teams!

 

Apply now, and ignite our digital future together.

 

  • Respond to system queries from business, perform troubleshooting in order processing, and conduct research to identify solutions to the reported cases.
  • Work closely with the business users and application teams in the order processing to improve our product to serve customers in time.
  • Learn how each of our products operates from the ground up.
  • Identify issue trends for reporting to all stakeholders to improve the system stability.
  • Able to build strong relationships through problem understanding, ensuring timely resolution or escalation, and communicating promptly on progress.

 

Requirements

  • Bachelor’s Degree in computer science or related discipline.
  • Experience in SQL.
  • Able to work under pressure.
  • Ability to work independently or with minimal assistance.
  • Experience in BSS and OSS system will be an advantage.
  • Sharp troubleshooting skills, a great problem solver with the ability to take system problem and structure an action plan.
  • Strong sense of responsibility.
  • Be collaborative and supportive of various teams.
  • Relevant work experience in a similar role will be an advantage.

At Singtel, we're working on projects that push the boundaries of digital, realising our vision and purpose to Empower Every Generation. We have a dynamic and diverse team, with a passion for innovation, and talent to deliver cutting-edge digital solutions and immersive customer experience.

 

In Group IT, we create great technology that can change the future, and we're looking for people to be part of our digital and 5G journey. If you like to work in a dynamic, leading communications technology group to deliver innovations and excellence across the region, come join our digital, software engineering, data and cyber security teams!

 

Apply now, and ignite our digital future together.