Senior Systems Engineer, Adv Comms

Date: 23 Apr 2024

Location: Singapore, Singapore

Company: Singtel Group

Are you looking for value adding and impactful work?  
Do you want to make a difference with your expertise?  
With us, you’ll be able to make it happen.   
NCS is the leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and solutions in consulting, digital services, technology, and more.  
We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities, and partners. Our diverse 12,000-strong workforce has delivered a wealth of large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region. 

What we do:
We drive our passion for harnessing technology. 
We advance communities and transform industries. 
We are seeking an experienced and highly skilled Senior Network Engineer 

What we seek to accomplish together: 

  • As a Senior Network Engineer, you will be working as a consultant responsible in providing network project implementation, post-sales consultancy and network maintenance support, particularly in the area of network architectures (LAN, Data Centre and WAN). You will also be involved in hands-on operations in network maintenance.
  • Progressively, you will own technical design in implementation of technical solutions. Ensuring quality technical solutions and drive towards the highest levels of customer satisfaction and improvement in professional standards.
  • Manage/implement network infrastructure projects covering in area of Telecom Networks (LAN & WAN) and security system.
  • Manage/implement, by project basis, working with project team members in implementing and delivering projects till commissioning.
  • Assist Project Manager in various aspects of project implementation, including network design, site preparation, risks identification and mitigation
  • Responsible for delivery of assigned tasks within the delivery cycle of a project.
  • Tasks include performing network/systems configurations, troubleshooting errors/problems, monitoring and/or testing systems performance, and contribute to the design of technical solutions for customer environments adherence to scope of work.
  • Proactively provides solutions to prevent problems from occurring and/or to provide resolution for technical issues.
  • Liaising with external vendor and user environments within project cycle
  • Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
  • Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.
  • Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
  • Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
  • Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
  • Create and maintain comprehensive documentation for all implemented networks.
  • Assist in preparation of proposals and solution presentations.
  • Evaluates internal & external business environment to develop long-term strategy for the unit/organization
  • Applies business & financial knowledge to address business issues & drive the business.
  • Establishes & promotes effective business operations across multiple countries &/or regions & coordinates appropriately with the broader global business
  • Attain key certifications for partnership with key vendors.


A little about you

  • Diploma/ Degree in IT-related discipline
  • 3 – 5 years of hands-on experience
  • Experienced in implementing and administrating network devices such as Switches, Routers, Firewalls.
  • Experienced in implementing and administrating advanced network routing protocols such as BGP, MP-BGP, EIGRP, OSPF, network Security.
  • Experienced and knowledgeable in implementing MPLS L3VPN, L2VPN, EVPN, Segment routing etc.
  • Experience implementing advanced switching technology including DC Fabric, Fabric path, MC-Lag, VPC, VXLAN etc.
  • Experienced in Administration and troubleshooting in network environment.
  • Exposure of protocol analysis tools used to troubleshoot layer 2 & 3 issues Technical Support for critical situations.
  • Exposure with carrier-grade network equipment (Cisco ASR9K, NCS5500, N9K, Huawei NE5000E, NE40E, Juniper MX2000, MX960 etc) will be added advantage.
  • Able to work as a team member and Independent and should be self-motivated and highly customer focused.
  • Certifications such as CCIE/HCIE/CCNP and other relevant IT industry certificates will be preferred.
  • Good understanding of Internet routing protocols and technologies including TCP/IP, OSFP, BGP, MPLS/VPN, Segment routing, EVPN.
  • Good understanding of Network Automation, Python, Ansible will be preferred.
  • Knowledge of routers/switches architecture and software upgrade procedure
  • Possess good analytical and trouble-shooting skills in the area of technical fault isolation and rectification
  • Possess good working knowledge in multiple vendor equipment like Cisco, Juniper, Huawei router.


Personal Attributes

  • Highly motivated, and have the aptitude and attitude to continuously upgrade and refresh the knowledge in networking technologies.
  • Good inter-personal, organizational, problem solving and teamwork skills

About NCS Group 
We want to create the extraordinary, and to impact millions of people every day.  
We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services.  
We want to invest in you!  
Great work is never done alone, and that’s why we also believe in creating a collaborative work environment to bring people with different expertise and talent together.  
We create opportunities for our people to grow in our organization with well-defined career tracks and specializations to ensure that our people and talent can continuously deliver new value for our clients.  
We’re here to make the extraordinary happen.