Senior Systems Engineer, Adv Comms

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region. 

As a Senior Systems Engineer (Network), you will be working as a consultant responsible in providing network project implementation, post-sales consultancy and network maintenance support, particularly in the area of network architectures (LAN, Data Centre and WAN). You will also be involved in hands-on operations in network maintenance.

What will you do? 

• Progressively, you will own technical design in implementation of technical solutions. Ensuring quality technical solutions and drive towards the highest levels of customer satisfaction and improvement in professional standards.
• Manage/implement network infrastructure projects covering in area of Telecom Networks (LAN & WAN) and security system.
• Manage/implement, by project basis, working with project team members in implementing and delivering projects till commissioning.
• Assist Project Manager in various aspects of project implementation, including network design, site preparation, risks identification and mitigation
• Responsible for delivery of assigned tasks within the delivery cycle of a project.
• Tasks include performing network/systems configurations, troubleshooting errors/problems, monitoring and/or testing systems performance, and contribute to the design of technical solutions for customer environments adherence to scope of work.
• Proactively provides solutions to prevent problems from occurring and/or to provide resolution for technical issues.
• Liaising with external vendor and user environments within project cycle
• Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
• Aligned or enhanced ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.
• Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
• Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
• Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Create and maintain comprehensive documentation for all implemented networks.
• Assist in preparation of proposals and solution presentations.
• Evaluates internal & external business environment to develop long-term strategy for the unit/organization
• Applies business & financial knowledge to address business issues & drive the business.
• Establishes & promotes effective business operations across multiple countries &/or regions & coordinates appropriately with the broader global business
• Attain key certifications for partnership with key vendors.

The ideal candidate should possess: 

• Diploma/ Degree in IT-related discipline
• 3 – 5 years of hands-on experience
• Experienced in implementing and administrating network devices such as Switches, Routers, Firewalls.
• Experienced in implementing and administrating advanced network routing protocols such as BGP, MP-BGP, EIGRP, OSPF, network Security.
• Experienced and knowledgeable in implementing MPLS L3VPN, L2VPN, EVPN, Segment routing etc.
• Experience implementing advanced switching technology including DC Fabric, Fabric path, MC-Lag, VPC, VXLAN etc.
• Experienced in Administration and troubleshooting in network environment.
• Exposure of protocol analysis tools used to troubleshoot layer 2 & 3 issues Technical Support for critical situations.
• Exposure with carrier-grade network equipment (Cisco ASR9K, NCS5500, N9K, Huawei NE5000E, NE40E, Juniper MX2000, MX960 etc) will be added advantage.
• Able to work as a team member and Independent and should be self-motivated and highly customer focused.
• Certifications such as CCIE/HCIE/CCNP and other relevant IT industry certificates will be preferred.
• Good understanding of Internet routing protocols and technologies including TCP/IP, OSFP, BGP, MPLS/VPN, Segment routing, EVPN.
• Good understanding of Network Automation, Python, Ansible will be preferred.
• Knowledge of routers/switches architecture and software upgrade procedure
• Possess good analytical and trouble-shooting skills in the area of technical fault isolation and rectification
• Possess good working knowledge in multiple vendor equipment like Cisco, Juniper, Huawei router.

Personal Attributes

• Highly motivated, and have the aptitude and attitude to continuously upgrade and refresh the knowledge in networking technologies.
• Good inter-personal, organizational, problem solving and teamwork skills

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.  

Together, we make the extraordinary happen.  

Learn more about us at ncs.co and visit our LinkedIn career site.