Senior Technical Specialist

Date: 18 Jul 2024

Location: Sydney, Australia

Company: Singtel Group

It starts with YES!

At Optus, we have an ambitious goal to be Australia’s most loved everyday brand.

As a member of the Corporate IP Networks Tier 2 team, you will be primarily responsible for the provision of Tier 2 support and management for all Optus Enterprise IP Cloud based Network and Security Infrastructure and associated Management Systems associated with Off-Premises Cloud Providers. Secondary responsibilities include support and backfill of traditional IP and Security Technologies and infrastructure.

Your day in the life of a Senior Technical Specialist at Optus

  • The Management of Cloud and Network based Incidents in an Operations Environment
  • The control and management of all changes to Network and Cloud based services. (IP, Security, DNS, Load Balancers, Proxy)
  • Solution on-boarding all new cloud components that are integrated into the Cloud Provider presence.
  • Maintaining and updating documentation, and Job Aids for the Tier 1 team.
  • All core related issues with respect to the products and services that traverse the Enterprise network infrastructure utilising Cloud Service Providers
  • Contributing to Cloud product cycle programs.
  • Proactive management by conducting regular core analysis on IP Cloud Performance ensuring the health and integrity of the Corporate IP Network.

Your skills to pay the bills

  • Extensive experience working within a Network Operations Tier 2 Support role within IT or Telecommunications.
  • Cloud Networking experience with AWS and/or GCP service providers
  • Certified Cloud Security Professional (CCSP) or equivalent
  • Cisco CCIE/ CCNP / CCNA or equivalent
  • Fortinet Certified Expert (FCX) or equivalent
  • CheckPoint Certified Security Expert (CCSE) or equivalent

Perks we love at Optus

  • 3 days in the office, 2 days remote – with flexible hours to suit!
  • Inclusive paid parental leave, up to 14 weeks for the primary care giver
  • All Optus employees have access to resources, webinars and support via the ‘Parents at Work portal’
  • Own your own growth by accessing an extensive online and facilitator led learning catalogue – even earn a MBA micro-credential via OptusU (University)
  • Connect at work through one of our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans and Yarn Network
  • Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office
  • Two easy travel options to Sydney Campus: Optus bus from Sydney CBD (20min travel time) and Macquarie University Metro Station (every 6-8 minutes); morning and afternoon!

Keen to see what it’s really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes!

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email along with your preferred method of contact and we will be in touch.

For more information on Diversity, Inclusion & Belonging at Optus, please visit