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Senior Test Manager

Date: 24-Jul-2019

Location: Singapore, Singapore

Company: Singtel

Realise your full potential with Asia's leading communications group. While we take pride in our 140-year heritage, our philosophy is to always look forward and evolve. Today, we are a leader in cutting-edge ICT innovation and digital advances, powered by a vast network of offices in countries and territories across Asia Pacific, the Middle East, Europe and the USA. Come be a part of our dynamic organisation as we create the infocomms landscape of the future.




  • The delivery of all Performance and automation testing activities across all Singtel TMO engagements.
  • Provide expert consultation services to all required stakeholders within the Performance, Automation and test tools portfolio.
  • Continuous test process and test productivity improvements within the TMO.
  • Development and delivery of strategic testing initiatives to enhance TMO test practices.
  • Review and approval of performance and automation testing budget and schedule deliverables for each project.
  • Review and approval of project test planning documentation such as strategies and plans.
  • Manage the execution of testing to verify the quality of infrastructure and application IT solutions.
  • Defect and test summary reports outlining the quality of IT delivered solutions to relevant business stakeholders.
  • Managing expectations of stakeholders and project teams (including testing personnel) with clear and precise direction.
  • Management of test vendor engagements, successful delivery of vendor testing services on projects.
  • Development and governance of Automation and Performance Testing IP retention framework.
  • Resourcing of test resources in an efficient and effective manner by dealing with vendors/agencies as required.
  • High level of customer satisfaction on testing services required by the stakeholders.
  • Formal reporting to Associate Director and project management as required


Qualifications, Experience & Knowledge Required: 

  • An IT or related tertiary qualification with considerable Test Management or Test Team Leading experience
  • ISTQB/ISEB Certification
  • Expert knowledge of quality improvement, quality process, quality assurance methodologies, and best practices
  • Proven Performance and automation testing experience, within a complex, multi-tiered architecture
  • Expert knowledge of test tools and designing technical frameworks (e.g. HP ALM QC/PC v12.00 or higher, HP Vugen LoadRunner and analysis, HP BAC diagnostics, HP Sitescope, HP UFT, Selenium with Cucumber/Ruby, Jenkins, XCTest and Espresso)

  • Familiar with Microsoft and Unix/Linux operating systems

  • Good knowledge of Oracle and Microsoft SQL databases

  • Strong organizational, writing, and interpersonal communications with the ability to influence others at all levels (client facing, commercially aware, assertiveness, consensus building, and negotiation)

  • Test analysis skills and techniques (e.g. workshop facilitation, interviewing, problems/requirements definition)

  • Ability to clearly articulate both problems and proposed solutions

  • Proactive approach to identifying issues and presenting solutions/options

  • Ability to prioritize personal and team workloads to best meet organizational objectives

  • Excellent Computer literacy with standard operation tools e.g MS Project, Word, Powerpoint, and Excel.

  • Device literacy across apple (IPhone & iPAD) Android technologies


Let’s shape a better world through technology. Join us to lead the change.

Note to Recruitment Agencies

In sourcing for candidates for particular roles, the Singtel Group works only with a panel of selected recruitment agencies expressly engaged under written agreements. Even then, these agencies are only activated from time to time for specific recruitment exercises for particular roles under instructions expressly issued by a member of the Singtel Talent Acquisition team.

Except under such circumstances, no agency shall source or attempt to source any candidates for the Singtel Group. The Singtel Group will not pay nor be obliged or liable to pay any recruitment fees of any kind whatsoever to any agency where candidate CVs are submitted to the Singtel Group by such agency on an unsolicited or speculative basis.

The Singtel Group reserves all rights to directly contact any candidate to which such CVs relate without any obligation or liability whatsoever to the agency concerned (including without limitation any obligation or liability to pay any recruitment fees of any kind).


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