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Service Delivery Associate Engineer (Networks)

Date: 18-Mar-2023

Location: Singapore, Singapore

Company: Singtel Group

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel’s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways! 



The successful candidate is to be a team player in an engineering team in Mobile Networks, carrying out systems projects and business change requests on the Online Charging System and Policy Rules System.
This new role supports the following deliveries:

  • Virtualised Charging System
  • New 5G Policy Control Function


Systems Tasks

  • Support systems projects including:
  • Software patching
  • Systems integration
  • Specific activities including:
  • Execute tests on software and systems
  • Work and liaise with vendors and colleagues
  • Deploy the changes during off-peak maintenance hours
  • Support urgent troubleshooting when required.


Data Plans’ Rollout

  • Support the rollout of Mobile Data plans and services, including new 5G use-cases.
  • Specific activities including:
    • Formulate the system logic to support a Mobile Data plan design.
    • Test the system logic against the business requirements.
    • Deploy the new system logic during off-peak maintenance hours.


The ideal candidate should be/ have: 

  • Diploma in Engineering majoring in Computer Science, IP networking or Telecommunications/Mobile Communication.
  • Certifications in networking (i.e. CCNA/CCNP), Network Security, Programming, Virtualization is an added advantage. 
  • Bonus if applicant possess the following skillsets:
    • UNIX/Linux. Competence in Unix commands.
    • IP Networking. Knowledge of IP subnetting, switching, routing.
    • Scripting. Ability to write scripts for task automation.
    • Mobile Network. Knowledge of telecommunications standards and protocols including Packet Core, PCRF, PCEF, OCS.
    • Database. Knowledge of database systems and commands.
    • NFVi. Good working knowledge of virtualization, containerization.
    • Knowledge of 4G and 5G architecture.
  • Ability to communicate effectively in both verbal and written English.
  • Collaboration and teamwork with colleagues and counterparts is essential.
  • The successful candidate is required to perform critical tasks during off-peak maintenance hours.
  • Entry- level candidates with relevant qualifications are welcomed to apply. 


We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.