Snr Infra Engr, Infra Hybrid IT

RESPONSIBILITIES:

• Be effective in interpersonal communication and problem solving
• Ability to engage middle to top management
• Sharp technical, analytical, and holistic problem-solving abilities
• Set guidelines, policies and procedures and drive the execution
• Process excellent customer service skills
• Independent, accountable and take ownership
• Able to manage multiple deadlines - self-starter, able to prioritize appropriately 
• Positive, resourceful, creative and detail-oriented 
• Passionate toward new and existing technologies 
• Process-oriented
• Proficient in leading integrated process teams, as well as coordinating and communicating customer requirements
• Be able to excel in a fast paced team environment.
• Be proactive in highlight potential issues or service improvement
• Provide supporting documentation, reports, and other information to management
• Shall ensure that the System Software, inclusive of operating system, its associated system software and all attached components are operational at all times
• Shall work with equipment vendors, service providers, system integrators and any necessary parties to analyse, troubleshoot and resolve all system-related problems so as to restore the system to operational ready state
• Shall promptly notify the Customer of any new vulnerability released by equipment /software vendors or any security advisory that affects the Customer system
• Shall obtain the updates and patches for all vulnerabilities from the equipment /software vendors and ensure that these updates/patches are tested and implement them on the affected system upon the Customer’s approval and time stipulated by the Customer
• 24x7 Standby Support required 
• Expected to work during off-peak hours on scheduled system activities

REQUIREMENTS:

• Educational Qualification: Degree or higher
• Years of IT Experience:  5-7 Year
• Must have Skill:  Windows Server 2019
• Prefer Skill: Microsoft Active Directory, Microsoft Clustering, Microsoft SCOM, Data Center Consolidation/Operation, Data Centre-DCFM, Nutanix, Red Hat Enterprise Linux (RHEL)