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Snr Infra Engr, Systems & DBA

Date: 12-Apr-2021

Location: Singapore, Singapore

Company: Singtel Group

NCS is a leading information and communications technology (ICT) and communications engineering services provider across the Asia-Pacific region. We are headquartered in Singapore and a wholly owned subsidiary of the Singtel Group. We have in-depth domain knowledge and unique capabilities that create business value for customers. We offer a broad range of services, including consulting, systems development and integration, business process outsourcing, infrastructure management and solutions, and technology solutions.
 

As a Snr Infra Engr, Systems & DBA, the broad area of your job responsibilities will cover the following:

  • Analyse and document requirements by liaising with a range of people including users and managers, drawing together information needs across a distributed organisation
  • Establish and prepare project plans, risk management plans, project milestones and deliverables in consultation with business users and architect/designer
  • Manage the implementation of the project on a daily basis with regard to schedules, budget, manpower and quality
  • Manage the scope definition and change control mechanism
  • Escalate and discuss project overrun issues, scope creep, integration issues, resource requirements with Project Director (PD)/Service Delivery Director (SDD)
  • Manage integration of various components of the project including hardware, software installation, testing, business process review, redesign, application development, migration and data conversion etc.
  • Manage project activities to ensure timely delivery, including identification of critical path, monitoring and driving completion of interdependent activities and adjustment to project schedules to achieve overall completion deadline
  • Manage resources including hardware, software, human resource facilities and logistics required for project so as to ensure completion within budget.
  • Review project documentation to ensure that it meets customers requirement and conforms to quality management process,  standards and procedures to minimise rework and system failures
  • Define project resources, performance reviews and post implementation evaluations
  • Customer/ Vendor Management
  • Negotiate with vendors and  across teams  to ensure adequate resources are available during various phases of the project
  • Build relationships with users, technical staff and management to determine and resolve issues associated with systems implementation
  • Manage contracts and subcontractors
  • Negotiate with customers on change request effort, schedules and prioritize changes based on business needs
  • Clear and open communication with customers on project issues or clarifications
  • Business Development
  • Proactively identify opportunities for further expansion or improvement of services delivered to the customer and liaise with the Account Manager(s) for development of that opportunity
  • Be involved in pre-sale activities
  • Team Management
  • Liaise with team members to ensure that all tasks and deliverables are proceeding according to schedule
  • Plan, track and monitor the tasks assigned to the team leader/ members  
  • Delegate tasks effectively by providing clear and specific instructions and goals
  • Provide leadership to the project team to ensure that proposals/enhancements are fully analysed and evaluated for their benefits and costs
  • Provide the project team with accurate information about business needs and priorities as well as details about existing business systems
  • Participate in leadership activities and providing performance feedback and developmental coaching
  • Monitor and improve team performance, providing leadership, coaching, and performance management

 

Ideal candidate should possess the following:

  • Degree in IT / Computer Science or equivalent discipline
  • Having 6 - 10 Years relevant experience in IT Project Management
  • Certification in TOGAF, CISA, CIA, ITIL, 6 Sigma or any other IT related certification is an advantage
  • Keeping abreast of latest technologies
  • A good team player and leader
  • Able to provide prompt 24x7 support