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Snr Infra Engr, Systems & DBA

Date: 25-Nov-2021

Location: Singapore, Singapore

Company: Singtel Group

NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 49 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of digital, cloud, platforms as well as core offerings in application, infrastructure, engineering and cyber security. NCS also believes in building a strong partner eco-system with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information, visit ncs.co.

As a Snr Infra Engr, Systems & DBA, the broad area of your job responsibilities will cover the following: 

  • Responsible for the day-to-day operational aspects of database administration to meet service standards
  • Technical lead and mentor to junior database administrators.
  • Lead and manage database changes through change request process & provide status reports to the relevant parties.
  • Provide 1st and 2nd level operational database support.
  • Assist and respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
  • Lead and monitor & measure the performance & availability of databases proactively; implement corrective actions identified to improve performance & availability.
  • Lead and monitor the agreed service level, document & maintain the configuration of the databases; provide regular reporting to relevant parties.
  • Ensure service level meet requirement.  Propose and implement action plan when required.
  • Lead and monitor databases according to standard operations procedures and the implementation of service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
  • Involve and lead in database implementation.
  • Keep abreast of database technologies.
  • A good team player and leader.
  • Prompt 24x7 support.
  • Good customer service.

Ideal candidate should possess the following:

  • Diploma/ Degree in Information Technology, Information Systems or equivalent discipline
  • 6-8 years of relevant experience in similar roles
  • Candidate who has working experience in leading a team and good knowledge in database implementation will be preferred
  • Proficient in Oracle, Oracle GoldenGate, Microsoft SQL Server
  • Able to handle request and provide solution
  • A passion for keeping up to date with the latest database technologies