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Snr Infra Engr, Systems & DBA

Date: 28-Sep-2021

Location: Singapore, Singapore

Company: Singtel Group

 

NCS is a leading technology services firm with presence in Asia Pacific and partners with governments and enterprises to advance communities through technology. Combining the experience and expertise of its 10,000-strong team across 49 specialisations, NCS provides differentiated and end-to-end technology services to clients with its NEXT capabilities of digital, cloud, platforms as well as core offerings in application, infrastructure, engineering and cyber security. NCS also believes in building a strong partner eco-system with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information, visit ncs.co. 


Responsibilities shall not only include: 

  • Design, Deploy, Implement and manage and support data platform on premise or cloud based 
  • Proactively understand the latest information of database platform services.
  • Good operational experience of data administration, with data analyst and data science exposure.
  • Support database migration and deploy to its platform. 
  • Manage platform changes through change request process & provide status reports to the relevant parties.
  • Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
  • Monitor & measure the performance & availability of platform proactively, and implement corrective actions identified to improve performance & availability.
  • Monitor the agreed service level, document & maintain the configuration of platform; provide regular reporting to relevant parties.
  • Ensure service level meet requirement. Propose and implement action plan when required.
  • Monitor system according to standard operations procedures. 
  • Support platform service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
  • Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures.
  • To provide 24x7 Support if necessary. 

 

The ideal candidate should possess / have: 

  • Diploma/ Degree in Information Technology, Electrical / Electronic, Information Systems or equivalent discipline
  • Minimum 2 years of relevant experience
  • Good analytical and problem-solving skills
  • Possess initiative with positive working attitudes and customer services oriented;
  • Independent and goal-oriented;
  • Strong teamwork, communication and interpersonal skills;