Snr Infra Engr, Systems & DBA

NCS is a leading information and communications technology (ICT) and communications engineering services provider across the Asia-Pacific region. We are headquartered in Singapore and a wholly owned subsidiary of the Singtel Group. We have in-depth domain knowledge and unique capabilities that create business value for customers. We offer a broad range of services, including consulting, systems development and integration, business process outsourcing, infrastructure management and solutions, and technology solutions. 

Responsibilities

VMware, Windows Server 2016

Responsible for planning, designing, installing, testing & implementing  systems in accordance to specifications & service level. Where relevant, perform the necessary system programming & configuration.

1) Plan, design, install, test & implement systems in accordance to specifications & service level. Where relevant, perform the necessary system programming & configuration.
2) Manage systems changes through established change request process & provide status reports to the relevant parties.
3) Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
4) Conduct root cause analysis & implement pro-active measures. Monitor effectiveness of implemented measures.
5) Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & availability.
6) Monitor the agreed service level (.e.g. service request, system availability),document & maintain the configuration of the systems; provide regular reporting to relevant parties.
7) Plan & implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.