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Snr Manager, IT Business Partner

Date: 23-Sep-2021

Location: Singapore, Singapore

Company: Singtel Group


Singtel, Asia’s leading communications technology group, provides an extensive range of telecommunications and digital services to millions of consumers and businesses across Asia, Australia, Africa and the USA. With over 140 years of innovation behind us, we continue to push boundaries in our networks and services, to enrich lives and transform businesses.


Our core values – Customer Focus, Challenger Spirit, Teamwork, Integrity, and Personal Excellence – shape the way we work. We are passionate about making a difference and have an open and inclusive culture where everyone is empowered to do their best. Our diverse business means you will enjoy unique opportunities and rewarding experiences to learn and grow your career in a dynamic industry.


Join us and experience what it’s like to be with an Employer of Choice*. Together, let’s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020


The Manager, IT Business Portfolio Management, is the strategic interface between Business and IT, responsible for enabling Business with innovative technologies and capabilities, and by ensuring optimal alignment with business priorities.


Key responsibilities

  • Act as the strategic interface between IT and assigned business units, accountable for achieving business outcomes.
  • Contribute to the development of the business unit’s strategy, plans and priorities by providing relevant input and understanding of existing and emerging technologies, applications and trends
  • Identify and present new ideas to Business which shall transform business operations, reduce operating cost and/or generate profitable revenue
  • Handle project portfolio planning and management for assigned business unit
  • Function as IT’s advocate, marketer and communicator by developing a solid understanding of the current and planned IT architecture, applications and solutions that support the business and of the broader technology environment.
  • Coordinate with different IT domain leads, project sponsor and key business stakeholders and oversee the delivery of E2E IT Solution
  • Monitor and ensure relevant SLAs are met and work on improvement plans when necessary


The ideal candidate should possess

  • Tertiary qualification in IT, business, marketing or equivalent experience
  • Managed senior stakeholder relationships within similar organisations
  • Lead business transformations, particularly leading teams without direct line management control
  • IT Project Management, Business Program Management, Product Development and/or Account Management experience
  • Advanced Microsoft Office experience with Excel, Powerpoint, Word, Visio and Project



We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.