Snr Remedy Developer

Date: 17 May 2024

Location: Singapore, Singapore

Company: Singtel Group

Are you looking for value adding and impactful work?
Do you want to make a difference with your expertise?

With us, you’ll be able to make it happen. 

NCS is a leading technology services firm, operating across Asia Pacific in over 20 countries, providing services and solutions in consulting, digital services, technology, and more.

We believe in utilizing the power of technology to make extraordinary things happen and to create lasting impact and value for our people, communities, and partners. Our diverse 12,000-strong workforce has delivered a wealth of large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

What we do

We drive our passion for harnessing technology.
We bring people and technology together.
We advance communities and transform industries.

We’re searching for a Remedy Developer to be part of our diverse team of talent here at NCS!

If you believe in going above and beyond, want to exemplify the best, and wish to bring people and technology together like never before, then we would love to have a conversation with you!

What we seek to accomplish together:

  • Collaborate with stakeholders to gather operational requirements and translate them into effective BMC Remedy & BMC Helix solutions.
  • Advise on tools technology adoption based on business & technical consideration. Propose integration strategies, according to best practices, for the various technology components to achieve a holistic solution.
  • Design, develop, configure, test, implement, support and maintain BMC Remedy & BMC Helix solutions.
  • Able to undertake the day-to-day support and maintenance of BMC Remedy & BMC Helix ITSM systems such as incident support, troubleshooting, administration, system audits, performance tuning, BMC Remedy & BMC Helix application upgrades and patching activities.
  • Collaborate with IT teams and stakeholders to integrate BMC Remedy & BMC Helix with other systems and tools.
  • Lead in POC/POV, product evaluation and tech refresh activities.

A little about you:

  • Must have ITIL, BMC Remedy & BMC Helix certifications
  • Five (5) or more years of experience as a Remedy Technical Consultant, with hands-on experience in ground up implementations with BMC Remedy & BMC Helix modules & portal
  • Good People management skill.
  • Strong analytical and problem solving skills.
  • Initiative with positive working attitudes and customer services oriented.
  • Independent and goal-oriented

What you might also need to have:

  • Willing to work after office hours;

As Asia’s leading technology services firm, NCS as part of the Singtel Group, aims to create sustainable value for all our stakeholders. We aspire to create the extraordinary, to impact millions of people every day, and to create a positive impact on our environment. Our sustainability strategy sets out the key Environmental, Social and Governance (ESG) areas that aim to create the NCS impact for our clients, our people and our future. 

We Grow our People, Value our Clients, and Create our Future.

We want to change the way we live and work for the better, to create new and sustainable business growth, and to foster an inclusive future for all.

You can find out more about our Group’s sustainability focus to guide how you can contribute to our objectives at Sustainability Reports. 

 

 

About NCS Group

We believe in building a talent-led delivery model to enable our best people to lead, and to support them with the right structure, processes, and tools to ensure that our clients are delivered top quality services. Great work is never done alone, which is why we also believe in fostering a collaborative work environment where people with different expertise and talent can come together.

We’re here to make the extraordinary happen.

Find out more at ncs.co and our LinkedIn career site.

We handle all profiles with the highest level of confidentiality.