Software Engr, Infra Arch & Svc Mgt (Splunk Observability Cloud)

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

As an Software Engineer (AIOps), you will be responsible for building, testing, operating, and managing AIOps/Observability platform and AIOps use cases. Operationalize Use cases to meet customer requirements and improve service delivery and operation productivity

What will you do?

• Deploy and maintain the enterprise logging platform using ELK or Splunk.
• Setting up an environment with Scalability, Resiliency, High Availability and Security in the cloud or On-premise
• Develop and manage high-volume data ingestions and real-time data flow processes
• Work with data log streaming platforms and tools to ingest data from systems, applications, and access logs.
• Build dashboard solutions
• Establish and maintain operational best practices for the smooth operation of large-scale Elastic / Splunk solutions.
• Optimize and tune the ELK or Splunk environment to meet the performance requirements
• Investigate emerging advancements related to our customer's needs and implement those upgrades.
• Develop, test, and operationalize AIOps (MLOps) use cases
• Develop, test, and operationalize insight use cases for business as well as IT operations

The ideal candidate should possess:

• 2 years hands-on experience with data visualization/business intelligence
• Must to have experience in implmentating AIOps platform and development of AIOps use cases
• 2 years hands-on experience with supporting ELK  or Splunk Enterprise / ITSI in production, handling medium to large clusters
• Experience in setting up ELK Stack (Elasticsearch, Logstash, Kibana stack) or SPLUNK solution (Splunk enterprise, ITSI and so on) to process data from multiple data sources
• Experience with Kibana visualization strategies, controls and techniques
• Experience managing ELK or SPLUNK ITSI solution platform in operations
• Experience with Integration
• Experience with SQL and optimization of queries
• Understand the Security and Access management concept.
• Knowledge of Linux/Unix/Windows OS
• Experience in Elastic ELK, Splunk ITSI or equivalent AIOps platform architecture, implementation and use case development
• Experience in integrating AIOps platform with ITSM
• Experience in integrating AIOps platform with automation and configuration management tool such as Ansible, terraform and Chef
• Ability to use a wide variety of open source technologies and scripting languages

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at ncs.co and visit our LinkedIn career site.