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Solution Architect, Supply Chain (Agency Contract)

Date: 09-Aug-2019

Location: Singapore, Singapore

Company: Singtel

Realise your full potential with Asia's leading communications group. While we take pride in our 140-year heritage, our philosophy is to always look forward and evolve. Today, we are a leader in cutting-edge ICT innovation and digital advances, powered by a vast network of offices in countries and territories across Asia Pacific, the Middle East, Europe and the USA. Come be a part of our dynamic organisation as we create the infocomms landscape of the future.



Domain Ownership: Has the vision and hands-on experience to formalize, standardize, govern, and evolve the architecture design, standards, and processes in our SAP ECC MM/SD modules and Ariba P2P environment with the objective to deliver best practice, relevant, timely, reliable, and cost-effective solutions. Together with other functional SMEs, assist IT management, to develop and align solution roadmap with the business’ strategy. Provide consultation to business and provide impact assessment when there are changes to the products, business, and accounting treatment.


Client Facing:  Be the strategic interface and global single point of contact between IT and Business stakeholders of the SingTel Group.  The candidate must possess the consulting skills and industry experience to work with the stakeholders to understand business requirement and recommend industry best practice solutions.  Managing expectations of senior stakeholders and maintaining a healthy and consistent pipeline of project and application changes. Participate in regular meetings with stakeholders to build up trust, increase collaboration, and IT presence in the eyes of the stakeholders. 

Project Ownership:  Deliver projects with clearly defined and measurable benefits to the business on time, in scope and within budget. Ensure governance and adherence to project delivery standards and procedures. 

Vendor Management: Work closely with outsourcing IT providers to ensure delivery of services, solutions, and resolution of incidents, problems, change requests, etc within the agreed timelines. Ensure all SLAs are met by the IT provider.  Work closely with Product Vendors to ensure that critical issues are resolved quickly to minimize business impact.

Operational Excellence:  Ensure issues and changes are addressed within expected SLAs.  Ensure continuous improvements to the systems and processes through proactive review and optimization initiatives with the business.  Recommend and implement major improvements that have a significant benefit to IT or the business.  Work with Procurement and Supply chain business to identify efficiency opportunities and to deliver solutions that result in productivity gains.


Qualifications, Experience & Knowledge Required:

  • Bachelor or higher degree in Computer Science or IT
  • Minimum 8 years of working experience as SAP ECC MM/SD consultant/specialist
  • Proven experience of working in an application implementation role within a project team environment
  • Technical bias with business awareness
  • Knowledge in Using the following technologies
    • Ariba Contract, SLP
    • Ariba P2P
  • Previous experience working as application support providing support to system owners
  • Fine tune applications to improve system performance
  • Experience of working with Logistics/ Financial Systems
  • Experience in integration between SAP cloud products like Ariba and backend SAP ERP system
  • Data integration/migration in SAP ERP platforms 
  • Ability to validate and challenge user requirements to ensure that appropriate due diligence is placed on requirements as opposed to delivering unreasonable or unnecessary functionality.
  • Demonstrated capability ensuring that end-to-end solution designs meet the needs of the client, provide for a quality technical solution, and comply with architectural directions and enterprise standards.
  • Problem-solving skills
  • Customer service focused and requirements are driven
  • Attention to detail: thorough, accurate, complete and up-to-date
  • Influencing, persuasion, negotiation and conflict resolution
  • Collaborative style with the ability to organize and facilitate cross-functional teams
  • Creativity, open-mind, and passion for identifying process improvement opportunities.
  • Able to accept a significant level of responsibility and accountability
  • Flexible – adapts well to changing circumstances; calm and consistent under pressure; views change positively
  • Positive disposition – handles pressure well; enthusiastic; good energy levels; remains productive under pressure; prefers to find solutions rather than problems
  • Manages key stakeholder reactions – assesses the views and positions of stakeholders on key issues; informally builds support for recommendations and actions before officially presenting ideas or taking action; positions recommendations and/or actions to manage reactions.


Let’s shape a better world through technology. Join us to lead the change.

Note to Recruitment Agencies

In sourcing for candidates for particular roles, the Singtel Group works only with a panel of selected recruitment agencies expressly engaged under written agreements. Even then, these agencies are only activated from time to time for specific recruitment exercises for particular roles under instructions expressly issued by a member of the Singtel Talent Acquisition team.

Except under such circumstances, no agency shall source or attempt to source any candidates for the Singtel Group. The Singtel Group will not pay nor be obliged or liable to pay any recruitment fees of any kind whatsoever to any agency where candidate CVs are submitted to the Singtel Group by such agency on an unsolicited or speculative basis.

The Singtel Group reserves all rights to directly contact any candidate to which such CVs relate without any obligation or liability whatsoever to the agency concerned (including without limitation any obligation or liability to pay any recruitment fees of any kind).


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