Specialist, Database Service

Date: 19 May 2024

Location: Singapore, Singapore

Company: Singtel Group

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.



Be a part of something BIG!

  • The candidate is responsible for the day-to-day operational aspects of database administration to meet the business needs and service level  for ORACLE plus another db flavour MSSQL/MYSQL/POSTGRES/Mongo
  • Provide 1st and 2nd level operational database support.
  • Assist and respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
  • Manage database changes through change request process & provide status reports to the relevant parties.
  • Monitor & measure the performance & availability of databases proactively; implement corrective actions identified to improve.
  • Perform regular security patching for the DBs including RAC/Cluster db.
  • Handle service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
  • Manage DB access. Create, Change, delete users accounts as per request.
  • Maintain dataguard and ensure DR in synch all times.
  • Monitor and maintain database backups.
  • Audit Support.
  • Prompt 24x7 support.
  • Accommodative for Shift/Roster call out.


Make an Impact by:


  • Monitor the tickets (SR,Incident,Change request) acknowledge timely and assist within agreed service level, maintain the database configuration&documentation; provide regular reporting to relevant parties.
  • Ensure service level meet requirement.  Prompt action and propose and implement action plan when required.
  • Monitor and maintain databases according to standard operations procedures.
  • Offer support by responding to system problems in a timely manner.
  • Perform performance tuning and resource optimization as required. 
  • Maintaining a knowledge base to ensure database intellectual property is retained.
  • Work on any other DB related requests as and when needed.
  • Provide operational database support.
  • Follow security and audit guidelines
  • Maintain dataguard and ensure DR in synch all time
  • Monitor and maintain database backups


Skills for Success:

  • Minimum Bachelor Degree in Computer Science or equivalent.
  • EDB Professional Certification
  • Oracle Professional Certification
  • MS SQL Professional Certification
  • Minimum 3  year of experience  in  Oracle(Standalone +RAC/Cluster), PostgreSQL(Standalone +Cluster), MS SQL (Standalone +Cluster) and
  • Extensive experience in managing common Database platform like Oracle, PostgreSQL, MS SQL & MongoDB including Cluster architecture
  • Experience in performing database Patching, backup & recovery as well as excellent troubleshooting and performance tuning skill is a must.(Including cluster architecture)
  • Implement Database hardening as per CIS Benchmarks.
  • EDB Cluster management using EFM.
  • Implement and manage Audit, Backup & Monitoring  of DBs.


Rewards that Go Beyond:

  • Full suite of health and wellness benefits
  • Ongoing training and development programs
  • Internal mobility opportunities


Your Career Growth Starts Here. Apply Now!


We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.