Specialist, Database Service

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.

Be a part of something BIG!

• The candidate is responsible for the day-to-day operational aspects of database administration to meet the business needs and service level  for ORACLE plus another db flavour MSSQL/MYSQL/POSTGRES/Mongo
• Provide 1st and 2nd level operational database support.
• Assist and respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.
• Manage database changes through change request process & provide status reports to the relevant parties.
• Monitor & measure the performance & availability of databases proactively; implement corrective actions identified to improve.
• Perform regular security patching for the DBs including RAC/Cluster db.
• Handle service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Manage DB access. Create, Change, delete users accounts as per request.
• Maintain dataguard and ensure DR in synch all times.
• Monitor and maintain database backups.
• Audit Support.
• Prompt 24x7 support.
• Accommodative for Shift/Roster call out.

Make an Impact by:

• Monitor the tickets (SR,Incident,Change request) acknowledge timely and assist within agreed service level, maintain the database configuration&documentation; provide regular reporting to relevant parties.
• Ensure service level meet requirement.  Prompt action and propose and implement action plan when required.
• Monitor and maintain databases according to standard operations procedures.
• Offer support by responding to system problems in a timely manner.
• Perform performance tuning and resource optimization as required. 
• Maintaining a knowledge base to ensure database intellectual property is retained.
• Work on any other DB related requests as and when needed.
• Provide operational database support.
• Follow security and audit guidelines
• Maintain dataguard and ensure DR in synch all time
• Monitor and maintain database backups

Skills for Success:

• Minimum Bachelor Degree in Computer Science or equivalent.
• EDB Professional Certification
• Oracle Professional Certification
• MS SQL Professional Certification
• Minimum 3  year of experience  in  Oracle(Standalone +RAC/Cluster), PostgreSQL(Standalone +Cluster), MS SQL (Standalone +Cluster) and
• Extensive experience in managing common Database platform like Oracle, PostgreSQL, MS SQL & MongoDB including Cluster architecture
• Experience in performing database Patching, backup & recovery as well as excellent troubleshooting and performance tuning skill is a must.(Including cluster architecture)
• Implement Database hardening as per CIS Benchmarks.
• EDB Cluster management using EFM.
• Implement and manage Audit, Backup & Monitoring  of DBs.

Rewards that Go Beyond:

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.