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Specialist, IT Workplace Transformation (1yr Agency Contract)

Date: 29-Mar-2021

Location: Singapore, Singapore

Company: Singtel Group

Key Responsibilities

  • Direct oversight and management of project deliverables related to IT Workplace Services that adhere to standards and policies as well as drive the project from technical perspective
  • Responsible to create or customise IT Workplace solutions that are scalable, adaptable and support the ever-changing business needs
  • Implement IT Workplace solutions by engaging one or more of the following teams: Respective IT delivery teamsOutsourced partnersExternal Vendors
  • Deploying and managing multiple Windows Active  Directory Forests & Domains and Azure AD
  • Prepare business case for funding of implementation of new technologies
  • Work closely with assigned project managers to ensure that timeline and budget are adhered to
  • Work closely with assigned IT Workplace and/or Infrastructure Design & Build team to translate design into solution that works in the relevant environment
  • Ensure the complete delivery of the required projects from technical perspective including the need to ensure that the impact to existing operations and systems are minimised
  • Develop all necessary technical requirements and inputs necessary to ensure the successful completion of the projects and hand over to operation teams
  • Explore and review new technologies related to IT Workplace and conduct proof-of-concepts in relevant environment
  • Prepare business case for funding of implementation of new technologies
  • Assessing latest Cloud VDI technologies
  • Assist on various projects such as crafting the communications, testing and on-site support to end users
  • Mass migration to Cloud VDI, Windows Auto pilot, Mobile Device enrolment and 2FA token setup for suitable Employee and Vendor use cases
  • Documentation, Training and Transition to BAU Operational teams

 

Experience

  • Diploma/Degree in Computer Science, Computer, Information Technology,  Electronics Engineering or equivalent
  • Proven experience in project delivery that span multiple countries and security domains, securing of Active Directory Infrastructure
  • Strong knowledge in Azure Active Directory Connect synchronization services, Active Directory Federation Service
  • Proven ability to manage and motivate a mixed workforce of internal and outsourced contractors to achieve maximum efficiency and results
  • Experience in business case justification
  • Adept in vendor and external partners management
  • Financial knowledge such as Total Cost of Ownership, CAPEX & OPEX
  • Strong knowledge in supporting Windows 10 and Mac OS environment
  • Assist on various projects such as crafting the communications, testing and on-site support to end users
  • Mass migration to Cloud VDI, Windows Auto pilot, Mobile Device enrolment and 2FA token setup for suitable Employee and Vendor use cases