Supplier Enablement Intern #GeneralInternship

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.

Be a part of something BIG!

The Supplier Enablement Intern is responsible for supporting suppliers in setting up AcuBuy account and migrating the existing suppliers’ data (e.g vendor financial assessment) into AcuBuy. The candidate will support Supplier Enablement Specialist in the onboarding of suppliers to the AcuBuy system and guide suppliers on setting up new AcuBuy account, update Company profile, receiving Singtel/NCS Orders and submitting invoices. The intern will be responsible for helping to socialise e-invoicing to the organisation-wide users and troubleshoot issues that may arise during the PO transmission and e-invoicing process. The intern must be able to work independently in a dynamic and fast paced environment.

Make an Impact by:

• Support Supplier onboarding that is aligned with overall AcuBuy project plan and Supplier Information Management (SIM) by working closely with the Supplier Enablement Specialist
• Support all Supplier Enablement planned activities and carry out according to planned timeline
• Support any resolutions to AcuBuy issues with the task force (e.g IT, AP and SAP Ariba team)
• Guide suppliers to create new AcuBuy account and complete setting up/updating Company profile and bank information in their Supplier AcuBuy account
• Contact point for Business users to escalate supplier onboarding issues (e.g. missing supplier contact data or suppliers resistance to onboarding) and coordinate with Singtel/NCS Procurement/Vendor Master Department and business user to resolve these issues
• Monitor AcuBuy Supplier Outreach progress to ensure outreach is done according to planned timeline and wave plan
• Escalate and report to Supplier Enablement Specialist on Supplier Enablement track disputes/issues
• Coordinate with other Singtel/NCS teams (e.g. Vendor Master and IT) on supplier profile issue not syncing with APEX
• Guide supplier to view Orders and submit invoices via AcuBuy system
• Support exception handling suppliers that do not want to come onboard AcuBuy platform
• Migrate the existing vendor financial data in Singtel, Optus and NCS into the AcuBuy Platform

Skills for Success:

• Currently pursuing a Diploma/Degree in Business Management or related field
• Able to commit to a 6-month internship (state internship availability in CV)
• Experience working with global end users or suppliers
• Proficient with MS office suite
• Analytical and data-driven approach to problem-solving
• Ability to work individually and as a part of a team
• Very detail oriented with strong organizational and time management
• Good oral and written communication skills
• Positive can do attitude combined with customer orientation and focus

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