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Store Manager | South Sydney

Date: 10-Jun-2022

Location: Southern Sydney, Australia

Company: Singtel Group


So, why Optus?

At Optus, we don’t sit back and let the future happen to us - we’re out there making it. By expanding into new technology and relentlessly improving every day, we’re creating a better tomorrow for all Australians. We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.

About the role

We're looking for an experienced and enthusiastic professional to take the next step in their career and say YES to a role of Store Manager at one of our South Sydney stores.  As a Store Manager you will own and operate an efficient and successful business and empower your team to provide exceptional service. You drive your team’s performance through your dedication to their personal development and through your coaching capability. You always lead by example and build a fun, inspiring and customer-centric atmosphere in your store.

Your Responsibilities:

  • Customer Focus through managing service expectations, customer concerns and outcomes through effective leadership.
  • Driving Performance through effective team recruitment and development, outlining team objectives and outcomes.
  • Effective Leadership through being a role model in alignment to Optus values, rewarding, recognition and celebrating success.
  • Actively look for ways to improve and grow your business through internal and external relationships to ensure positive results and manage any potential barriers and issues.

About you:

  • Leads by example through drive and ambition to make the store and the team perform at the highest level of results, through regular coaching and mentoring.
  • Inspiring and highly motivated individual who creates a welcoming and highly energised atmosphere for customers and team alike.
  • An ambitious people leader who is an expert in conflict resolution and possesses professionalism and maturity to offer support and guidance.
  • An adaptable leader who can effectively prioritise time in order to maximise results, handle customer outcomes and business expectations.

Optus is a place where we let you grow. Whether you’ll be working in our corporate offices or in a retail store, we're a highly collaborative workplace, and offer a range of perks such as:

  • A competitive salary
  • Discounts on products and services
  • Ongoing training, mentoring and development opportunities

Curious about our culture? Go behind the scenes with our people by searching #OptusLife on LinkedIn.

Please no recruitment agencies, we’ll be managing this role in-house. Any resumes submitted outside of our process will be deemed the sole property of Optus.

As a provider of essential services across Australia, Optus has a critical role in the community through keeping our customers connected to the people they love and the things that matter. It is also our priority to ensure we provide our amazing people and our customers with a healthy and safe workplace environment. In light of the significant risks posed by COVID-19, Optus expects all workers to be fully vaccinated against COVID-19 by 1st December 2021 and will require vaccination for certain roles as well as access to Optus workplaces. Please speak to us if you have any questions about this policy or how it impacts you, including any concerns you might have about meeting this requirement.