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System Engineer*

Date: 27-Dec-2021

Location: Singapore

Company: Singtel Group

Systems Engineer


Systems Engineer who will be responsible for maintaining and administering the organization computer systems & networks. The primary duties will include maintenance of computer networks, hardware, software, and other related systems, performing disaster recovery operations, protecting data, software, and hardware from attacks, and replacing faulty hardware components when necessary. Engineer will also be working closely with customer POC to identify potential issues and fix existing problems in accordance with the specifications & service level.


Responsibilities includes:

  1. Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.


  1. Align or enhance ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB. 


  1. Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated.


  1. Monitor & measure the performance & availability of the network & systems proactively which include daily, weekly & monthly checks and reporting.


  1. Leading in the development / adoption and enforcement of Information Security policies, procedures and standards. Conduct review in accordance with customer / statutory requirements


  1. Define, create and maintain the documentation for certification and accreditation of each information system in accordance with customer / statutory requirements.


  1. Protecting data, software, and hardware by coordinating, planning and implementing network security measures.  Maintaining appropriate security measures and mechanisms to guard against unauthorized access to electronically stored and /or transmitted patient data and protect against reasonably anticipated threats and hazards.


  1. Review network & systems in order to identify potential security weaknesses, recommend improvements to amend vulnerabilities, implement changes and document upgrades. Oversee and/or assist in performing on-going security monitoring of organization information systems.


  1. Assess the impacts on the network & system modifications and technological advances. Establishing new solution that meets the minimum mandatory risk based technical, operational, and management information security control requirements.


  1. Lead / participate in system related projects such as server migration, new infra setup, disaster recovery exercise etc.


  1. Business oriented and able to work according to our customers requirements in a professional manner.


The ideal candidate should possess the following:

  • Bachelor's degree in computer science and technical certification
  • Minimum 5 years’ experience Systems Administration
  • 2 years comparable working experience in any of the following areas: SCCM, Bigfix, Sharepoint Bomgar, HPSM, ServiceNow, Uipath, backup & storage solution
  • Strong technical aptitude with a specialization in design, implementation and review of systems architecture, engineering and/or process