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Systems Engineer, Comms

Date: 04-Jun-2022

Location: Singapore, Singapore

Company: Singtel Group

Role Profile


As a Senior Network Engineer, you will be working as a consultant responsible in providing network project implementation, post-sales consultancy and network maintenance support, particularly in the area of network architectures (LAN, Data Centre and WAN). You will also be involved in hands-on operations in network maintenance.


Progressively, you will own technical design in implementation of technical solutions. Ensuring quality technical solutions and drive towards the highest levels of customer satisfaction and improvement in professional standards.


Key Responsibilities


  • Manage/implement network infrastructure projects covering in area of Telecom Networks (LAN & WAN).
  • Manage/implement, by project basis, working with project team members in implementing and delivering projects till commissioning.
  • Assist Project Manager in various aspects of project implementation, including network design, site preparation, risks identification and mitigation
  • Responsible for delivery of assigned tasks within the delivery cycle of a project.
  • Tasks include performing network/systems configurations, troubleshooting errors/problems, monitoring and/or testing systems performance, and contribute to the design of technical solutions for customer environments adherence to scope of work.
  • Proactively provides solutions to prevent problems from occurring and/or to provide resolution for technical issues.
  • Liaising with external vendor and user environments within project cycle
  • Gather business and/or application requirements on the infrastructure to plan, design, install, test & implement systems in accordance with the specifications & service level.
  • Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
  • Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.
  • Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
  • Create and maintain comprehensive documentation for all implemented networks.
  • Assist in preparation of proposals and solution presentations.
  • Evaluates internal & external business environment to develop long-term strategy for the unit/organization
  • Applies business & financial knowledge to address business issues & drive the business.
  • Establishes & promotes effective business operations across multiple countries &/or regions & coordinates appropriately with the broader global business
  • Attain key certifications for partnership with key vendors.


Knowledge, Skills and Abilities


  • Diploma or above in IT-related discipline
  • 3 years of hands-on experience
  • Experienced in implementing and administrating network devices such as Switches, Routers, Firewalls.
  • Experienced in implementing and administrating network routing protocols such as EIGRP, OSPF, BGP & network Security.
  • Experience implementing and administrating common TCP/IP-based services, including DNS, DHCP, TFTP, SSH, SMTP, etc.
  • Experienced in Administration and troubleshooting in network environment.
  • Exposure with network equipment (Cisco Systems, Huawei, etc) will be added advantage.
  • Able to work as a team member and Independent and should be self-motivated and highly customer focused.
  • Experience in Service Provider networking will be preferred.
  • Certifications such as CCNP/ CCIP/CCSP or above and other relevant IT industry certificates will be preferred.
  • Good understanding of Internet routing protocols and technologies including TCP/IP, OSFP, BGP, MPLS/VPN
  • Good understanding of Network Automation, Python, Ansible will be preferred.
  • Knowledge of routers/switches architecture and software upgrade procedure
  • Possess good analytical and trouble-shooting skills in the area of technical fault isolation and rectification
  • Possess good working knowledge in multiple vendor equipment like Cisco, Juniper, Huawei router.