Technical Manager, Corporate IP

Optus is an Australian telecommunications company, delivering more than 11 million services to our customers every day across mobile, broadband and digital solutions.

A typical day as a Technical Manager, Corporate IP at Optus

You'll lead operational support, performance, and availability of our Corporate IP Network. Your duties include resolving critical issues, providing guidance on complex faults, and addressing partner concerns from the Optus executive team. The focus is on reducing incidents to protect revenue and customer satisfaction.

You will be responsible for implementing and maintaining industry standard incident response and driving strategic improvements to support future scalability. As a pivotal player, you will influence network strategy, balancing short-term operational imperatives with long-term business and network improvement objectives.

What we’re looking for

• Demonstrated expertise in supervising and directing a technical work team, particularly in fast-paced scenarios.
• Significant expertise in IP and Security Technologies and Service Operations, with a deep understanding of Cisco, Alteon, Fortinet, and Checkpoint hardware/OS.
• Strong analytical skills and the ability to investigate and resolve network performance issues effectively.
• Shown proficiency in formulating and enforcing network and service performance metrics that correspond with Service Assurance targets.
• Outstanding communication skills, with the capability to present and communicate up to the level of Executive VP and CIO.
• Skilled at supervising technology providers and achieving project delivery within set timelines and budgetary restrictions.
• Ability to multi-task, remain focused, and influence other teams to achieve strategic objectives.
• Bachelor’s degree or equivalent experience in Engineering, Telecommunications, or Science subject area is required.

Perks we love at Optus

• 3 days in the office, 2 days remote – with flexible hours to suit!
• Inclusive carer neutral paid Parental Leave of up to 16 weeks.
• Competitive leave including 2 'Connected Leave' days.
• All Optus people are provided with access to resources, webinars, and support through the 'Parents at Work portal.'
• Own your own growth by accessing an extensive online and facilitator-led learning catalogue.
• Connect at work through our colleague-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, Yarn Network, Wellbeing Network, and Young Professionals.
• Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office.
• Free Optus bus from Macquarie University Metro Station (every 6-8 minutes); morning and afternoon!

At Optus, we are strengthened by others and that means valuing diversity and saying ‘yes’ to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. We also want to do our best to make our recruitment process inclusive. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email AccessibleRecruitment@optus.com.au or call 1800 309 170. We're here to help. When you contact us, please advise your preferred method of contact and we will be in touch within 48 hours.

For more information on Diversity, Inclusion & Belonging at Optus, please visit https://www.optus.com.au/about/inclusion-diversity.