​​Specialist, Cloud Infrastructure (Wintel)​ # Worklocation Malaysia

Date: 5 Feb 2024

Location: Singapore, Singapore

Company: Singtel Group

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.




Be a part of something BIG!


The Specialist, Cloud Infrastructure (Wintel) is responsible for the Operations of Wintel infrastructure in our virtualized environment in the on premises Private Cloud. The successful candidates will help maintain applications in the Wintel environment in a high state of operational readiness, and in compliance with the necessary security measures. He/she will help ensure that patching is carried out according to the defined schedule, and will work closely with the Change Management and the application teams to ensure that patches are applied on time. The candidate will help provide L1 and L2 support to applications for Windows OS related issues, including any Windows and VMware related incidents, as well has help coordinate any hardware RMA activity.


The candidate will also help in the process of automating the maintenance of the infrastructure through scripting. He/she will work on process and monitoring improvements to ensure that the infrastructure is always up. He/she will also take part in capacity planning exercises and participate in management reporting.


 Make an Impact by:


  • Operations and maintenance of Wintel infrastructure in on premises datacentres, VMware or Azure stack solutions. Support Wintel related service requests and changes requested by application or infrstructure teams.
  • Playing a major role in the operations of the Wintel infrastructure, including maintaining Wintel security tools, automation tools, outsourced vendor management if any
  • Making sure that all Wintel infrastructure patches are up to date and infrastructure is current and resilient.
  • Work with Change Management to propose and implement changes, especially for Data Center migration patching for ongoing quality, efficiency and resiliency requirements
  • Ensure that operational SLA’s are met, and crafting meaningful reports and metrics to track progress of current infrastructure, including capacity planning and operational improvements
  • Ensure operations are in compliance with security and best practices adopted by the industry 
  • Document and communicate processes and standards
  • Ensure solution compliance and integration with enterprise architecture and Infosec policy for Infrastructure and Security systems by reviewing and advising on new and existing Information Technology projects
  • Providing advice and guidance to management during planning phases to ensure that non-functional requirements are included in the overall specifications



Skills for Success:


  • Degree in computer science/ Information Technology, Industry certification 
  • 3-5 years of experience working and familiar with corporate infra operations in Wintel. Familiar with security hygiene and best practices, compute/storage operations. Able to articulate well on proposed design to stakeholder.
  • Experience in Windows Server administration and configuration, including IIS, .NET, Active Directory, Certificate renewal, SCCM, GPO policies. Microsoft certification is essential
  • Experience in VMware environment and patching. VMware certification is a plus.
  • Experience in bash, Powershell and other scripting for operational efficiency
  • Experience in HP Synergy and Dell MX and PowerEdge compute operations and patching
  • Experience in performing VM migration on databases like Oracle, MySQL, and MSSQL would be advantageous.
  • Familiar with complex or large sized network infrastructure development projects.
  • Experience in dealing with vendors on technology and services and working with them to resolve incidents
  • Familiar with Hardware RMA processes
  • Proficient in ServiceNow



Rewards that Go Beyond:

  • Full suite of health and wellness benefits
  • Ongoing training and development programs
  • Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!


We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.