Infra Engr, Infra Hybrid IT

Primary Purpose:

• Systems Engineer who will be responsible for maintaining and administering the organization computer systems & networks. 
• The primary duties will include maintenance of computer networks, hardware, software, and other related systems, performing disaster recovery operations, protecting data, software, and hardware from attacks, and replacing faulty hardware components when necessary. Engineer will also be working closely with customer POC to identify potential issues and fix existing problems in accordance with the specifications & service level.

RESPONSIBILITIES:

• Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
• Align or enhance ITSM/ITIL methodologies in daily operations e.g. Change, Incident, problem, release management & CMDB.  
• Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated.
• Monitor & measure the performance & availability of the network & systems proactively which include daily, weekly & monthly checks and reporting. 
• Leading in the development / adoption and enforcement of Information Security policies, procedures and standards. Conduct review in accordance with customer / statutory requirements 
• Define, create and maintain the documentation for certification and accreditation of each information system in accordance with customer / statutory requirements. 
• Evaluation and compliance with security measures. 
• Disaster Recovery and Emergency operating procedures. 
• Incident Response and process protocols including Incident Reporting and Sanctions. 
• Testing of the procedures, mechanisms and measures. 
• Protecting data, software, and hardware by coordinating, planning and implementing network security measures.  Maintaining appropriate security measures and mechanisms to guard against unauthorized access to electronically stored and /or transmitted patient data and protect against reasonably anticipated threats and hazards.
• Perform asset management: Maintain an inventory of all the subscribed information assets. Delete the records that are not needed any more. Dispose of media and equipment no longer in use, in a secure way
• Ensure compliance through periodic security audits. These audits should be both internal and external in nature. Ensure that all corrective actions are performed. Verify if the corrective actions have eliminated the cause of nonconformities
• Assess the impacts on the network & system modifications and technological advances. 
• Establishing new solution that meets the minimum mandatory risk based technical, operational, and management information security control requirements.

REQUIREMENTS:

• Competency in Windows OS 2008 & above, VMWare 5.0 & above.
• Experience in the following: Middleware like Weblogic 8.x & above, iPlanet 6.0 & above, Oracle middleware, IIS, etc. Backup software like Symantec NetBackup. Storage like NetApp
• Possess good verbal and written English communication skills. Required to communicate effectively and frequently with internal and external customers and vendors
• Possess strong technical and analytical skills. Able to troubleshoot and resolve technical issues independently and promptly. Able to assess technical impact of problem quickly.